OPERATOR SUPPORT
Help & Support
Resolve workflow questions or contact a marine-credit specialist.
KNOWLEDGE BASE
Frequently asked questions
How often do risk scores update?
A new score is stored when an authorized scoring or report workflow runs against current persisted evidence. FOMOFish does not claim a fixed six-hour automatic refresh.
Can I challenge a company score?
Yes. Open the company workspace and submit supporting payment evidence through Challenge Score for an auditable analyst review.
What does model confidence mean?
It reflects the persisted scoring result and model evidence available for that assessment; unavailable confidence is shown honestly rather than inferred.
How are Pink Flags different?
They capture seafood-specific distress patterns, preserve their evidence, and require a real lifecycle action before their status changes.
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